25 percent of all google duplex calls are conducted by humans

Google’s introduced its AI-based Duplex reservation service at I/O 2018. The AI can make phone calls on your behalf to set up things like restaurant reservations and salon appointments. Duplex has since been rolled out to almost the entire country, however, it still require human intervention from time to time. Google has revealed that 25 percent of calls placed through Duplex are conducted by humans currently. What that figure means […]
Link: https://www.gsmdb.com/ubergizmo/2019/05/25-percent-of-all-google-duplex-calls-are-conducted-by-humans/